Any business that transacts online requires providing some kind of chat support for the issues related to their business. This can be done by developing chat applications where the consumers directly chat with the agent of the business who then solve their problems. A new alternative to answering frequently asked questions is the use of the Chat Bot which is intelligent enough to understand the questions raised by the user and determine the solutions to them on the real-time basis. Or in case of an administrator, if they are managing a lot of operative tasks or a lot of source code bases, then an intelligent bot is of great help.
source https://www.c-sharpcorner.com/article/azure-functions-integrating-luis-application-with-azure-function-apps-to-predic/
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